Cisco Black Belt Academy’s Annual Refresh FY23

October Refresh FY23

Cisco Black Belt Academy’s Annual Refresh is right here. It’s the time for a Refreshed studying Journey. The Black Belt Academy stands by its targets to supply Simplified, Digitized and Customized expertise for the learners and with this 12 months’s Annual Refresh we need to profit from it. FY23 October Refresh is not going to solely concentrate on refreshed content material but additionally improved consumer interface. The objective shall be to carry up a Unified expertise for our customers.

By way of Q1 FY23 we can be refreshing the coaching content material for round 150 Studying Maps, add new Trainings and new Roles.

Listed here are a couple of new steps now we have taken to reinforce your expertise:


To know the Companion Insights nicely we performed the Black Belt Companion Listening survey. First issues first, a Huge Because of all our Companions who took time to take part within the survey and offered their helpful suggestions. The intention of the survey was to prioritize that we perceive the companions expectations from the Black Belt Academy program. It’s going to assist in driving enhancements on general expertise together with content material high quality, help, certification course of, rewards, and the consumer interface.

Together with Black Belt Companion Listening Survey, for our evaluation now we have taken references from the worldwide Voice of Companions Survey and the Critiques and Scores offered by the Learners on the trainings they’ve undergone.


One of many suggestions gadgets we obtained from the Companion listening Survey was the flexibility for us to tell the accomplice on the s tatus of their Black belt Journey. As part of Black Belt Engagement program, with the assistance of World Companion Advertising group, we kicked off accomplice reminders to finish phases 2 & 3 to be despatched to customers who’re in progress within the standing for greater than 60 days. It is a totally automated recurring course of arrange by the worldwide accomplice advertising and marketing group to assist simplify Black Belt accomplice engagement. We’re concentrating on 10% enhance in Stage 2/3 adoption Q/Q in FY 23 as an end result of this initiative.


For enhancing the general consumer expertise, we’re focussing on growing enhanced SalesConnect UI and UX, together with an enhanced search performance and a remodelled Black Belt Companion Engagement Plan. To assist customers enhance on navigation and the general steering duringthe trainings we’re aiming to revise the Submission Tips Template to make it well-structured and it shall incorporate all of the related hyperlinks related to the educational curriculum.


We’ve got additionally launched a Black Belt web page that’s accessible by everybody. This allows customers who should not have a log in with accomplice degree entry to get excessive degree data on Black Belt Academy. This web site additionally helps them in getting their ids created and entry up to date. Guess what!! You could find this web site on google as nicely. 

Our goal is to verify we carry the very best with this 12 months’s Annual Refresh for our learners. We hope we’d enhance the method and expertise for the learners with the upgrades and fixes. The Mission is below implementation section and the New Expertise will Go Dwell on October 31st, 2022.

All of the official bulletins are being despatched out through social media, Companion Information Hub, Masters Neighborhood, PAM Neighborhood, so keep tuned for additional developments and insights and do comply with #CiscoBlackBelt #OctoberRefresh tags to maintain your self up to date. You may take a look at our Black Belt Hub Web page as nicely for necessary data.


We’d love to listen to what you assume. Ask a Query, Remark Beneath, and Keep Linked with #CiscoPartners on social!

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