Webex Presents Full Knowledge Residency within the EU


In June 2021, I shared that we’d offer information residency within the European Union (EU) for European Webex clients. Since July of 2021 Webex by Cisco has saved user-generated content material by European clients inside information centres situated within the EU.

I’m happy to announce that new Webex clients now have the added functionality to retailer private, billing and analytics info within the EU. Which means clients throughout each private and non-private sectors who signed up with Webex after July 1, 2022, can retailer their Webex Calling, Conferences, and Messaging information within the EU.

Organisations that turned Webex clients earlier than July 2021 have entry to the small print of their migration plan to switch any remaining information to the EU in Webex Management Hub. This software offers ever better transparency as all clients can see the place their information is situated.

First in market to successfully reply EU information residency calls for and extra

Webex is now the primary main collaboration supplier to supply providers and retailer billing, analytics, and private info solely within the EU (besides in restricted circumstances as described in our Privateness Knowledge Sheets). The Webex information centre in Frankfurt, Germany, is paired with a second information centre in Amsterdam, the Netherlands, for backup, resiliency and availability. These information centres deal with the demand for information residency inside the EU that we’re persevering with to listen to from our clients and companions

The Frankfurt facility is a flagship for our newest applied sciences and incorporates Cisco’s newest options to enhance vitality effectivity, together with energy provides, inside elements and cooling programs, and runs on 100% renewable vitality.

“Webex has invested closely in information residency infrastructure and engineering and is main the best way in E.U. information privateness. Their information residency capabilities are a game-changer for purchasers who require it, like public sector and healthcare. As a know-how accomplice, we’re extraordinarily glad to see them absolutely embrace privateness by design of their backend and take European privateness and information safety so severely.”
Bernhard Albler, Proprietor of Frink Superior Companies, a Cisco Associate, Vienna, Austria

Privateness first: exterior certifications and end-to-end encryption

At Cisco, we consider that privateness is a elementary human proper. We combine safety and privateness from the earliest levels of improvement, so they’re built-in by design, not bolted on after the very fact. Our privateness information sheets present not solely what information we’re processing, but additionally why, the place, and the way it’s protected.

Cisco is without doubt one of the earliest adherents to the EU Code of Conduct for Cloud Suppliers (EU CoC), and Webex was the primary collaboration platform to be declared adherent to the EU CoC. Which means Webex handed the rigorous set of checks throughout greater than 80 controls – from contractual commitments made in our information safety agreements to technical measures, together with high-encryption requirements.

Webex Conferences affords end-to-end encryption with Zero Belief safety. This implies our clients are the one ones who’ve entry to their assembly content material – together with voice, video and chat. Our cryptology is formally vetted by business leaders and educational consultants in order that our clients get the very best and most recent safety protocols.

Powering an inclusive future

Connectivity has develop into foundational to individuals’s lives. I’m proud to see Cisco’s applied sciences powering a extra inclusive future for all — supporting companies to function extra effectively, supporting governments to offer improved providers to their residents, and supporting colleges and hospitals to deliver the very best of training and healthcare even remotely. And with our EU information residency providing for Webex, we affirm our dedication to privateness and safety.

To be taught extra concerning the Webex information residency imaginative and prescient and plan, learn




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